Collections and Recoveries Officer

Slough (hybrid)

To £40,000 plus fantastic bonus and benefits

Our client is well respected, international provider of business to business finance solutions.

Due to unprecedented growth they are looking to appoint a Collections and Recoveries Officer.

The successful candidate will work within the Collections & Legal Recoveries team managing the end-to-end handling of high-risk cases with early engagement being the key to a successful outcome. You should be able to demonstrate strong collections and negotiation skills, to resolve complex matters and obtain the best outcome for both client and customer. You will build strong cross-functional relationships. You must be self-motivated with excellent organisational skills with attention to detail.

Responsibilities will include;

Minimise arrears through pursuing customers for overdue payments, attending customer meetings and taking the appropriate action where necessary which may include recovery of assets, issuing litigation proceedings and enforcement action.
Collaborate with key departments including Asset Management, Risk and Sales to agree the appropriate exit strategies to resolve default cases.
Maximise recoveries on default and insolvency cases by working promptly to establish if there are any potential buyers for the company or equipment.
Identify early warning signs on our portfolio including payment issues, negative press, profit warnings etc. and escalate / share information with wider business.
Resolve complex queries by working closely with internal departments and our introducers.
Support less experienced team members through knowledge sharing and delivering training.
Provide support to our fraud experts through investigations into suspicious transactions.
Support management team with monthly reporting ensuring accurate records are maintained.
Adhere to the Collections, Compliance, FCA and all relevant guidelines to ensure all collections related activity is within specified compliance requirements.
In the first instance send your CV in confidence to lucy@cbcrs.co.uk