Ref: malfs21
Posted: Feb 12
Head of Operations – Invoice Finance West Yorkshire
  • Location: Yorkshire  | 
  • Salary: £50K to £65K  | 
  • Permanent

  • Ref: malfs21
  • Posted: Feb 12
Our client is a highly regarded major financial institution with an excellent reputation for providing flexible lending solutions to the higher end SME and Corporate markets. They have a strong and long established presence in the Invoice Finance /ABL sector and a market leading and wide ranging product set. You will be responsible for leading and developing the operations team to ensure effective management of all operational procedures including risk management making a valuable contribution to company profitability. You will also have responsibility to implement and maintain excellent standards of customer service and deliver/promote all aspects of the brand Key Responsibilities and Accountabilities: • To maintain and uphold the highest standards of customer service • Lead, coach, mentor and monitor the Operations team, building the team through recruitment and succession planning • To underwrite and fund business in line with the risk framework, reporting any concerns to Group Risk Director. • Implement/maintain strong internal controls to coincide with group audit requirements and review regularly • Complete/deliver reports/budgets effectively and within timescales. • Implement/promote and review local business plan, though regular meetings and reporting • Continually review key performance indicators, taken necessary action where required, to meet requirements • To ensure Operations assist in the Sales process, where required, providing a smooth and efficient take on process, without any adverse effect on risk. Requirements of the role: • Experience– Invoice Finance industry experience, proven experience of managing risk issues, customer service experience, managing a team • Skills– excellent communication, dynamic leadership, understanding of operations and risk procedures, strategic thinking, presentations skills • Qualifications – ABFA Foundation and Certificate This is a great opportunity to work for a leading brand which are known for progressing strong talent within the business. Please contact Mark Lyons for a confidential discussion on 07790 808904 or email
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